Why can't I select the English language option when uploading a student's MSPR or Transcript in the UG Portal?

If you are an undergraduate office attempting to upload an ENGLISH document for an applicant from your CaRMS Online account but cannot see the option, it means you are not clicked on the "+" icon when you should be selecting the document type "MSPR - English" which already exists as a default.

Instead, click on the pencil icon on the right of the document type. From there, you will be able to retrieve your document for upload without having to select the language. You would only select the "+" icon if you have a French version to upload as they do not already exist as a default.


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