I'm experiencing technical difficulties in CaRMS Online. What do I do?

Check our CaRMS Alert page for any reported system-wide issues.

Ensure you're using a supported web browser, per our CaRMS browser support policy. Additionally, our system is not compatible with mobile devices, such as smartphones or tablets.

If the issue persists, you may need to clear your browser's cache. To learn how to clear your browser's cache, please follow the instructions linked below, as these will vary from browser and device you're using.

Browser Windows device Apple device
Firefox https://clear-my-cache.com/windows/mozilla-firefox.html https://clear-my-cache.com/apple-mac-os/mozilla-firefox.html
Chrome https://clear-my-cache.com/windows/google-chrome.html https://clear-my-cache.com/en/apple-mac-os/google-chrome.html
Safari N/A https://clear-my-cache.com/apple-mac-os/safari.html

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