What do I do if I find an error in one of my translated documents?

If you find an error in one of your documents translated by the service CaRMS provides, please send an email to translationservice@carms.ca immediately by explaining the error and correction you would like us to provide.

We will correct any errors to a translation(wrong date, wrong header, wrong name, grammar or spelling mistakes) made by the CaRMS server provider. These errors will be corrected before the beginning of the file review period of your match.

Requests for changes based on personal preferences (for example, preferred terminology or semantics)will be reviewed on a case by case basis.

Please note that due to the number of translation requests being processed by the CaRMS service provider, we cannot guarantee that changes based on personal preferences will be completed before the beginning of file review.

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