What do I do if I selected the wrong reference document type when creating a reference request in CaRMS Online?

If you have chosen “Letter of Reference” or ‘Applicant Support Form’ as the document type to obtain a reference for Family Medicine programs specifically you must: 

  • Delete or archive the reference request and create a new one with the correct “Family Medicine Structured Reference Letter” document type.

The Family Medicine structured reference letter is programmed directly into the CaRMS Online platform for referees to complete. This option must be chosen for all references provided to all Family Medicine programs nationally. 

If you have chosen “Letter of Reference” as the document type to obtain a reference for programs requesting an 'Applicant Support Form' specifically you must: 

  • Delete the reference request and create a new one with the correct “Applicant Support Form” document type. This option is only available if your referee has not yet completed their reference.

OR

  • Email documents@carms.ca with your detailed request that the letter of reference type be changed to “Applicant Support Form”. We will only modify the document type for already submitted documents.

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