If you have to make a critical update to a student’s transcript or MSPR after file review has begun, you will not be able to update it from the CaRMS Undergraduate Portal.
You must send an email to documents@carms.ca with the following:
- Details on the issue in the body of the email;
- The replacement document;
- An official explanation letter from the Undergraduate office.
CaRMS will upload the updated document and inform the students' selected programs to ensure the student is not penalized.
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