CaRMS Help Center
Have a question? We have an answer!
CaRMS overview
General Information
- ★ What is a return of service (ROS) agreement?
- ★ Where can I find match statistics?
- ★ What are all the different application streams in the R-1 Match?
- ★ Is there anything CaRMS does not do?
- What does 'accreditation status' mean?
- How will the 2022 R-1 Match timeline changes affect those applying to both the CaRMS and the NRMP matches?
Eligibility
- How do I apply to CaRMS if I am an IMG?
- As an IMG, do I have to be a permanent resident in Canada?
- What MCC exams do I need for the R-1 Main Residency Match?
- I am an IMG, what can I do to prepare for the match?
- I am participating to a US match (NRMP) at the same time as CaRMS. How does that work?
- Will I be eligible for the R-1 second iteration if I write the MCCQE1 in January or February?
Managing your CaRMS Online account
- ★ What is my CaRMS ID?
- How can I switch between different CaRMS Online roles and matches?
- I'm experiencing technical difficulties in CaRMS Online. What do I do?
- I have recently changed my name. How do I update my account?
- How do I modify my account information?
- How can I reset my login username and/or password?
Match Violations Policy
- How does the match violations process work?
- Is it safe for me to report a violation?
- What happens if I report a violation?
- What if I hear about a violation but did not experience or witness it?
- What happens if I am reported for a violation?
- What are examples of a match violation?
ERAS
- I would like to apply for an ERAS fellowship. How do I register for a token?
- As an IMG, how do I register for the ERAS match?
- I am applying to ERAS. How do I get my school to send you my MSPR and transcript if I am not participating in a CaRMS match?
- Can I get my reference letters mailed/transferred from CaRMS to ERAS?
- How can ERAS applicants request an MSPR and/or medical school transcript to be transferred from CaRMS to ERAS?
Applicants
Registering and joining a match
- Why does it say I'm not eligible to participate to a match?
- What do I enter during registration if I only have one name?
- How do I register for a CaRMS Online account?
- How do I participate in a match?
- If I made a mistake during a previous section during registration, can I go back?
- Why do I see an error message during registration?
Filling out your information
- ★ What is the citizenship/legal status verification?
- ★ How can an applicant get a MINC?
- How do I know if my verified citizenship/legal status was shared?
- What privacy and security provisions are in place around the MINC?
- Why is the MINC being made mandatory in the CaRMS application?
- What does CaRMS use the MINC for?
Transferring documents from physiciansapply.ca
- ★ What is the Identity Validity Period?
- ★ How do I transfer my Medical Council of Canada (MCC) examinations and Identity Validity Period (IVP) in my CaRMS Online account?
- How do I transfer my older (pre-September 2008) MCC exams?
- Do I have to re-share my MCC exams if I’ve previously participated in a match?
- Why does my MCC exam say "Incomplete Record"?
- What documents can and cannot be shared/transferred from physiciansapply.ca?
My Documents
- ★ Who can notarize or certify my Citizenship document?
- Why am I getting an error message when I try to upload my document?
- In what language should I write the CASPer test?
- What examinations will I be asked to share?
- What is a medical school transcript?
- How do I ensure my CASPer results are sent to CaRMS?
Document Tracking
- What are the different document statuses in my document tracking section?
- Has my document been scanned?
- What is the status of my document?
- What do I do in the Document Tracking section?
- Do programs have access to my document tracking section?
- Is there a limit to the amount of documents that I can have in the document tracking?
Reference materials
- Where can I send reference documents once the match is open?
- If I made a mistake in one of the reference request fields, do I have to make a new request?
- When creating a reference request, what is a specific discipline vs no specific discipline?
- How do referees send in reference documents?
- What is a "formulaire d'appui" or "applicant support" form?
- Can my referee send a reference letter before a match opens?
Translations
- Can I assign a translated document to my selected programs even if the document hasn’t been uploaded into my account?
- How do I submit a document for translation?
- What are the translation fees?
- What do I do if I find an error in one of my translated documents?
- Can I use a translation service outside of CaRMS?
- Do all applicants have access to CaRMS’ translation services?
Applying to programs
- How do I add a note to a program?
- I wrote the 2020 NAC and don’t have the Supplemental Information Report (SIR). How do I complete the document assignment tab for programs requesting the SIR?
- I don't see the FAIMER page as an option under the Language Proficiency tab when assigning documents. How do I assign it to programs and complete this tab?
- How do I know I'm done assigning documents to my applications to programs?
- What changes can I make after file review has started?
- Can I make changes to my application after it's submitted?
Interviews
- When a program doesn’t select me for an interview, will they inform me as to why?
- As an applicant, where can I find the interview schedule?
- I have been waitlisted by a program, when will I know whether or not I will be selected for an interview?
- How long will it take for the programs to contact me after I have been selected for interview?
- When can I begin checking my account for updates on my interview offer status?
- Are programs obligated to enter an interview offer status for all applicants that have applied to their program?
Ranking your programs
- ★ How does ranking work?
- Does the interview offer status influence what programs I can rank?
- Should I submit a rank order list if I didn't get invited for any interviews?
- How do I submit a rank order list as an individual?
- Should I rank a program if I’m not sure I want to train there?
- What is couples ranking?
Match Results
- Can CaRMS provide a letter confirming that I meet the eligibility requirements for the Cumming School of Medicine’s (University of Calgary) extension program?
- Can CaRMS provide a letter confirming that I meet the eligibility requirements for Memorial University of Newfoundland’s extension program?
- Can I receive my match results early?
- Will my undergraduate office notify me automatically if I opted-in to share my results and I go unmatched?
- How does the matching process work?
- How do I access my match results?
Second iteration and post-match process
- Are there any interviews in the second iteration of a match?
- In the R-1 main residency match, will any unused program credits from the first iteration be carried over to the second iteration?
- In the R-1 main residency match, what fees are involved for the second iteration?
- If I applied to a program in the first iteration, will I have to re-apply to that program in the second iteration?
- What are the differences between the first and second iteration of R-1?
- Will my application and documents from First Iteration be carried over into Second Iteration?
Referees
Submitting reference materials
- Where can I email a reference document?
- How do I add a reference request to my reference list?
- How do I submit a reference assessment form for the FM/ES match?
- How do I create an inline letter on CaRMS Online?
- How do I upload a reference letter on CaRMS Online?
- How do I submit a reference letter in CaRMS Online?
Reference and referee guidelines
- I've received a reference request. What do I do as a returning referee?
- As a referee, what are my responsibilities in the CaRMS process?
- How should I expect to receive requests for letters of reference from applicants?
- What is the deadline for my letters of reference to be submitted?
- What should letters of reference include?
- How do I create/register for a Referee account?
Reference document types
Managing your CaRMS account
Undergraduate medical education offices
General information
- How do I set my Nextcloud account to French?
- How do applicants submit their Medical Student Performance Record (MSPR) and Medical School Transcript?
- We have a student that will not graduate until later in the year and cannot start residency until then. Are they still eligible for the match?
- I am the new Undergraduate admin, how do I get a CaRMS Undergraduate account?
- How can an international school with no CaRMS account upload an electronic MSPR or Transcript for a student?
- As an Undergraduate Office user, what are my responsibilities in the CaRMS process?
Navigating your CaRMS Online account
Guidelines for class lists, transcripts and MSPRs
- What is the naming convention required for documents uploaded to the CaRMS Online Undergraduate Portal?
- When is the documents submission deadline for Undergraduate Offices?
- How do I upload or replace an MSPR or Transcript for a student AFTER file review has begun?
- How do I replace MSPRs and transcripts?
- How do I complete a bulk upload of documents?
- How do I upload an MSPR/Transcript for one of our students from my UG Portal account?
Match Results
- How does CaRMS ensure Undergraduate offices can successfully access match day results?
- How do I access match results?
- When will my list of students who are unmatched be available and how can I access it?
- If a student chooses not to answer the consent form, will the undergraduate office receive a match status?
- If a student is unmatched and has opted in to sharing their status, what will be shared with the undergraduate office?
- How can students opt out of sharing their unmatched status with their undergraduate office?
Postgraduate medical education offices
PGME guidelines and general information
- What is the naming convention required when uploading the Eligible Resident List?
- How do I set my Nextcloud account to French?
- What is the Master ranked applicant list?
- Our province's eligibility criteria has changed. When should we contact CaRMS?
- How can our faculty add a new discipline or program to a current match, or possibly a new match?
- What are Interview offer notifications?
Modifying program director, postgraduate office and match coordinator accounts
- I will no longer be the PG Coordinator for my university. What will happen to my CaRMS access?
- How do I edit existing program director accounts?
- What can a match leader/coordinator do?
- How do I create/delete a postgraduate office and match coordinator account?
- What is the section Faculty access used for?
Match Setup
- How do I remove a program?
- How do I update my province's eligibility criteria?
- How do I modify a program's accreditation?
- How can I edit the program description?
- How do I edit the Master program description?
- How do I add a new program to a match?
Match Approvals
Match Results
Second Iteration and Post-Match Process
Program directors and administrators
Guidelines and general information for program directors and administrators
- Would it be acceptable to provide prizes for games/activities during our virtual social events?
- A program has a new administrator. How do they gain access?
- There is a new program director for our program, how can they gain access?
- As a program director or administrator, what are my responsibilities in the CaRMS process?
- As a program director or administrator, how do I log in to CaRMS Online?
- Which documents received by CaRMS come directly from a third-party?
Program description setup
- How do I request a new document type be added to CaRMS Online?
- How do I update my program description?
- How do I submit my program description for PGME approval?
- What are program goals?
- What are selection process goals?
- What is included in the File Review Process of the program description?
File reviewer setup
File Review
- How do I download the photos when they become available?
- Can programs print applicant files?
- Can programs keep or save applicant files?
- How do I interpret results for the NAC examination?
- How do I compare the new NAC scores with the old NAC exams?
- How can I export applicant data?
Interviews
- Can programs send a message to applicants who are “Selected for interview”?
- What happens if we notify an applicant that has already been notified previously?
- Is there a deadline to update interview statuses?
- How does the interview process work for programs?
- What do we do if we are not conducting interviews in the current match/iteration?
- What does the interview offer status tool look like for programs?
Ranking
- How do I use one spreadsheet to update rank order lists for multiple program sites?
- How do I submit our program's rank order list?
- How do I view the status of unranked applicant forms?
- How can I save a local copy of an unranked form?
- Can I complete unranked applicant forms before I submit the Rank Order List (ROL)?
- When do the unranked forms need to be completed?
Match results
Second iteration and post-match process
- Can I modify my program description in the post-match process?
- How does the post-match process work?
- How can we include our program in the post-match process?
- Can our R-1 program change stream designations in the Post-Match Process?
- Second iteration program descriptions
- Updating your program description in the second iteration
File reviewer
File reviewer guidelines
- As a file reviewer, what should I be aware of when considering applications from international medical graduates (IMGs)?
- As a file reviewer/interviewer, what are my responsibilities regarding the security of information?
- As a file reviewer/interviewer, what are my responsibilities regarding the security of applicants’ information?
- As a file reviewer/interviewer, what are my responsibilities in the CaRMS process?
Memorial University Admissions — Applying to medical school
Completing your application
- Memorial Admissions — What happens to my account when I submit my application?
- Memorial Admissions — How do I submit my MCAT score?
- Memorial Admissions — I cannot submit a payment. Why not?
- Memorial Admissions — How do I enter my transcript into the 'Yearly Progress' section?
- Memorial Admissions — Why does the system log me out after a period of inactivity?
- Memorial Admissions — My application does not look like it is formatted properly. How do I fix this?
Submitting documents
- Memorial Admissions — Why am I getting an error message when I try to upload my document?
- Memorial Admissions — Can I track my documents?
- Memorial Admissions — Can I send more than two references letters to CaRMS?
- Memorial Admissions — If I upload my documents, what file format do they have to be?
- Memorial Admissions — Can I send documents to CaRMS by email?
- Memorial Admissions — Can I send documents to MUN directly?
Promoted articles
- What is a return of service (ROS) agreement?
- Where can I find match statistics?
- What are all the different application streams in the R-1 Match?
- Is there anything CaRMS does not do?
- What is my CaRMS ID?
- What is the citizenship/legal status verification?
- How can an applicant get a MINC?
- What is the Identity Validity Period?
- How do I transfer my Medical Council of Canada (MCC) examinations and Identity Validity Period (IVP) in my CaRMS Online account?
- Who can notarize or certify my Citizenship document?
- How does ranking work?